Video guides
6 videos · Updated July 30, 2026
Clips showing how each app actually behaves, filmed on a real device. Pick a topic from the list on the left — most have a written summary beside the video, so you can skim without sound. Every topic has its own # link next to the title if you want to send someone straight to it.
Looking for what the apps can do rather than how to use them? See the Lobri customer app and Lobri Partner.
For customers#
Using the Lobri app to find a professional and book a service.
Create an account and book a service#
The full path from an empty phone to a confirmed appointment: signing up, choosing what you are looking for, picking a professional, and paying.
The clip then follows the same booking from the technician’s side, so you can see what happens on their screen after you confirm — useful if you want to know why a booking is accepted, declined, or reassigned.
What the clip covers
- Signing up and verifying your phone number
- Searching for a professional and opening their profile
- Choosing services, a time, and where the service happens
- Paying, and what the technician sees next
For technicians and salons#
Setting up in Lobri Partner and running your day.
Create a salon owner account#
How to register as a salon owner rather than as a technician — the role you choose during sign-up is permanent, so this is worth watching before you tap anything.
Covers creating the salon itself so it can appear in customer search.
What the clip covers
- Choosing the salon owner role at sign-up
- Filling in the salon: name, address, chairs, photos, opening hours
- What still has to be finished before the salon goes live
Connect your payout account with Stripe#
Lobri pays you through Stripe. Until this step is complete, money from a finished appointment cannot reach you, and you stay hidden from customer search.
The clip walks through the Stripe onboarding screens and shows how to confirm, back in the app, that the connection worked.
What the clip covers
- Starting payout setup from your checklist
- What Stripe asks for and why
- Checking your payout status once you are back in the app
Connecting Stripe — full walkthrough#
Technicians & salon owners
Start and finish a job#
What to do when a customer is in your chair. Starting an appointment needs a “before” photo and finishing it needs an “after” one — these are what protect you if the job is questioned later.
Note that the start button only unlocks 15 minutes before the appointment time.
What the clip covers
- Opening today’s appointment from your home screen
- Taking the before photo and starting
- Taking the after photo and completing
- What happens to the payment afterwards
Everyone#
Features shared by both apps.
Send a message#
Messaging works the same way in both apps. Vietnamese and English are translated automatically in both directions, following your phone’s language.
What the clip covers
- Opening a conversation and sending a message
- How auto-translation appears in the thread
- Reporting or blocking someone from the conversation menu
Still stuck?
If a step doesn't match what you see on your phone, tell us — the apps ship often and we'll re-record the clip.